• Automotive | Engineering



  • Company for fleet-leasing in Germany
  • Focus on contract administration but low sales activities
  • Increasing competition from non-captive leasing companies

Approach KMC:

  • Change Management approach
  • Set-up of diverse projects, which support the development targets of the organisation, e.g.:
    1. Dealer development
    2. Outbound tele sales (cross selling)
    3. Marketing concepts for service contracts
  • Evaluation of earnings per project
  • Coordination and steering of projects
  • Development and support of project leaders in terms of project management capabilities
  • Conceptual input for project elaboration
  • Market analysis and management of international expansion activities
  • Analysis and optimisation of dealer’s sales processes


  • Successful Go-live of projects
  • Increased contract sales and service rates